Partner's Frequently Asked Questions

How do I list my apartment with Rentaciti? What does Rentaciti’s property management service include? What is the management commission fee? And more.

Getting started is straightforward. Contact Rentaciti via the form on rentaciti.com/become-a-host, WhatsApp (+373 76 064 033), or email. A local property specialist will schedule a free evaluation of your apartment, propose a management model tailored to your goals, and walk you through the partnership agreement — typically within 48 hours.

The collaboration starts simply: you contact us, we analyze the apartment and we propose an administration model suitable for your objectives.
We manage the whole process — from listing to day-to-day operation.

You remain the owner. We take care of everything.

Rentaciti offers a fully hands-free management suite: professional photography, listing optimization across Airbnb, Booking.com, VRBO, Expedia, Hotels.com, and the rentaciti.com direct channel, 24/7 guest communication and support, automated check-in/check-out, professional cleaning after every stay, proactive maintenance, and detailed monthly financial reports with automated payouts.

Earnings vary based on apartment location, size, condition, and seasonal demand. Rentaciti uses dynamic daily pricing to maximize occupancy and revenue at all times. On average, managed properties achieve a meaningful return on investment — contact the team for a free income projection tailored to your specific unit.

Rentaciti operates on a revenue-share model. The exact commission percentage is discussed during the free property evaluation, as it depends on the services included and the management agreement term. New partners signing a 12-month agreement benefit from 50% off the first month’s management fee.

Everything is transparent: you have access to performance, employment and income. Our interest is to increase income — not reduce it.

No. Rentaciti provides fully remote owner management — everything from guest coordination and cleaning to maintenance and financial reporting is handled on your behalf. This makes the service ideal for Moldovan diaspora investors or international property owners who cannot be on-site.

Your property will be distributed across all major short-term rental platforms, including Airbnb, Booking.com, VRBO, Expedia, Hotels.com, Travelocity, and 999.md, as well as Rentaciti’s own direct booking site. Multi-channel distribution maximizes visibility and occupancy rate.

Rentaciti screens all guests before confirming bookings and manages any damage situations end-to-end: assessment, cost recovery through platform guarantees or security deposits, and coordination of repairs. The goal is to keep your property in excellent condition at all times.

We check customers and manage situations. In case of damage:

  • we evaluate
  • we recover costs as appropriate (guarantees / platforms)
  • we organize repairs

Your apartment is protected.

Rentaciti provides real-time visibility into your property’s performance — occupancy rates, nightly rates, bookings, and income. Owners receive detailed monthly reports, and payouts are automated directly to their bank accounts. There are no hidden deductions.

Rentaciti offers a full renovation and furnishing service as part of its property acquisition offering. The team provides interior design guidance and project management to maximize guest appeal and ratings — ensuring the apartment is market-ready and generating returns as quickly as possible.

Yes. Rentaciti offers property acquisition support: expert market analysis and sourcing of high-yield investment opportunities in Chisinau. If you are considering purchasing an apartment specifically for short-term rental income, the team can advise on the best neighborhoods, unit types, and expected returns.

After the partnership agreement is signed, Rentaciti handles property preparation (photography, cleaning, listing setup) within days. Most properties receive their first booking within 1–2 weeks of going live, depending on availability and the platform review process.

Yes. Owner-use blocks can be accommodated. Simply communicate your preferred dates to the Rentaciti team in advance, and those periods will be blocked in the booking calendar. Your personal access to the property is always respected.

Rentaciti’s dynamic pricing strategy and multi-platform distribution are designed to minimize vacancy. During lower-demand periods, rates are adjusted strategically to attract bookings. The team also targets corporate and long-stay segments that provide more stable occupancy.

Yes. Short-term apartment rental is a legal and growing market in Moldova. Rentaciti ensures all managed properties comply with applicable regulations, including proper documentation for business guests who require tax invoices. The team stays current with local legal requirements so owners do not have to.

Yeah. We assure:

  • professional cleaning
  • regular checks
  • rapid interventions

The apartment remains in excellent condition.

Rentaciti coordinates professional cleaning after every guest check-out and conducts regular property condition checks. Maintenance issues are addressed proactively — the team arranges repair services and keeps owners informed, without requiring any involvement from the property owner.

We manage:

  • communication with
  • customers
  • bookings
  • check-in / check-out
  • cleanliness and maintenance

You have no stress. We manage everything.

Rentaciti’s guest management team handles all communication — from initial booking inquiries and pre-arrival instructions to in-stay support and post-departure follow-up. Guest support is available around the clock, ensuring a high-quality experience that protects your ratings and reputation.

You can-but it means:
  • daily time
  • constant communication
  • problem management
  • pricing and optimization
We turn this into a professional system that brings you more and consumes you 0 time.

Listing on Airbnb alone requires daily time investment: pricing management, guest communication, check-in coordination, cleaning arrangement, and problem resolution. Rentaciti transforms this into a professional, zero-effort passive income system. On top of that, direct bookings via rentaciti.com eliminate platform commissions, increasing net income for both owner and guest.

Pricing is determined by Rentaciti’s market expertise, competitive benchmarking, and dynamic revenue management — adjusted daily based on demand, local events, and occupancy trends. Owners have full access to performance data at all times, providing complete transparency into how pricing decisions are made.

Rentaciti brings over 20 years of combined market experience in Chisinau real estate, with a portfolio of managed properties, a high client satisfaction rate, and a proven track record of investment returns. The platform has facilitated thousands of booked nights and maintains an active presence on the city’s major rental channels.

Visit rentaciti.com/become-a-host and submit the contact form, or reach out directly via WhatsApp at +373 76 064 033. The team will schedule a free, no-obligation property evaluation and present a customized management proposal. The entire onboarding process is designed to be simple, fast, and transparent.

contact

Want Something Specific?

Whether it's a long-term corporate rental, or a special request, fill out the form and our team is ready to assist.

Name
Terms and Privacy Policy
Other ways of contact